Features

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Thu
24
Jul
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Telstra Shutting Down Australia's 2G/GPRS Alarm Network

2G bandwidth to be re-configured for modern 4G LTE
2G bandwidth to be re-configured for modern 4G LTE

Telstra will close down its 2G network before the end of 2016 – that’s around 500 business days - and will reconfigure its 900MHz 2G spectrum for 4G technology once the network's existing customers are migrated onto 3G and 4G.

The move will impact on Australia's estimated 30,000 2G/GPRS-enabled alarm panels. All will need to be transitioned across to 3G or 4G LTE. Some monitoring providers have many thousands of 2G SIM cards in their networks and will need to work fast to ensure continuity of service. 

In a blog post titled ‘It's time to say goodbye old friend’, Telstra's group managing director of networks Mike Wright said the 2G GSM network had been in place for more than 20 years and had been surpassed by newer technologies. 

Telstra will spend the next two years moving its remaining 2G customers - including both wholesale and personal users - over to Telstra's newer networks. 

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Mon
23
Jun
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Aussie Telco Giant Telstra Buys Into SNP Security

SNP MD Tom Roche in the monitoring centre
SNP MD Tom Roche in the monitoring centre

Telstra is reported to have paid between $A40 million and $60 million to buy into SNP Security’s back-to-base alarm and surveillance business.

Australia’s dominant telco and SNP, thought to be the third largest security company in Australia, will form a new subsidiary called TelstraSNP Monitoring.

Telstra business group managing director Will Irving has told the Australian Financial Review that Telstra will own slightly more than 50 per cent of TelstraSNP Monitoring but day-to-day operations will largely be managed by SNP staff. SNP’s existing tens of thousands of monitored security customers, who purchase CCTV monitoring and alarm systems from the company, will transfer to TelstraSNP.

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Thu
19
Jun
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SCSI Distributing Bold Manitou Central Station Automation Solutions

Check Speck of Bold Technologies (l) with Dale Acott of SCSI
Check Speck of Bold Technologies (l) with Dale Acott of SCSI

SCSI will distribute the full Bold Technologies Manitou range of central station automation solutions, as well as the rest of the Bold range, including PSIM products. 

Bold Technologies ManitouCS central station automation solution supports more than 600 central stations most in North America, 30 of which are 100,000 lines or more. The average number of lines per Bold central station is about 25,000, with the largest being 425,000 lines split between commercial and residential. 

According to Bold, ManitouCS is monitoring close to 12 million customers from a total of 50 million monitored lines in the US. ManitouCS will be integrated with SCSI’s Direct Wireless solutions, which is installed in around 100 central stations across Australia. 

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Tue
17
Jun
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Wireless Primary Monitoring Paths – Yes or No?

Daniel Lewkovitz, Calamity Monitoring
Daniel Lewkovitz, Calamity Monitoring

For installers contemplating monitoring solutions the choice of wireless, hardwired and hybrid communications paths can be a confusing one. But if anyone knows which comms technologies work best, it’s the monitoring station owners themselves. 

MONITORING centres are in the hot seat. They support tens of thousands of customers across a diverse range of communications technologies and their experiences give them a unique insight into what works best for clients in the rough and tumble of the real world. Monitoring solution providers, too, have deep experience in negotiating the varying gauges of the global communications network - their input is also valuable. 

At Calamity Monitoring, Daniel Lewkovitz says the best monitoring comms paths to ensure high security are a combination of wireless and cabled internet.

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Fri
30
May
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Alarm Monitoring: All Change

Alarm monitoring - not what it used to be
Alarm monitoring - not what it used to be

The alarm monitoring business is going to change a lot over the next 5 years and to get a sense of how much, you need only look at the sort of features users are starting to demand from their alarm panels. 

THERE’S plenty happening in the alarm monitoring spaces – lots of it being the inevitable impact of new alarm technology from the likes of DSC, Risco (which has just released VuPoint Live), Honeywell and others. All are starting to wick up the support of their alarm panels, not just for automation, but for video verification as well. This gives a sense of where things are going in monitoring and it seems to me, the industry will need to peddle hard to keep up. 

A key observation came from Bosch Security Systems’ James Layton this month, who said that innovation in the field of user experience will be the key driver of the future in alarm technology.

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Wed
30
Apr
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Inner Range Teams With Patriot Systems

Vin Lopes, Inner Range
Vin Lopes, Inner Range

INNER Range has announced that a new partnership with New Zealand-based Patriot Systems to distribute Patriot Security monitoring software in Australia. 

Inner Range says the move for an attractive alternative for start-up central stations which will benefit from the combined research and development collaboration of Inner Range and Patriot Systems.

Leveraging the power and sophistication of the Patriot central station software suite, Integriti and Concept systems will be controlled directly from the Patriot alarm response screen. New features including IP alarm reporting, CCTV and video monitoring, along with remote arm/disarm and door control, plus a host of new feature-rich, seamless integrations between Patriot and Inner Range products to be released going forward.

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Wed
30
Apr
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Vivotek Chooses Suretek As Global Partner

Glenn Smith (l) of Suretek, with Ray Lee of Vivotek
Glenn Smith (l) of Suretek, with Ray Lee of Vivotek

VIVOTEK has selected Suretek as a global partner and Australian distributor. Suretek will offer the Vivotek camera range alongside its Mobotix range.  

Suretek is in the final stages of integrating Vivotek into RemoteGUARD (Suretek’s integrated video monitoring solution) – making it available to more than 400 monitoring centres currently using CAMS or ADSW alarm automation software. 

The Vivotek camera range supports all standard RemoteGUARD features – including video alarm verification, virtual patrols and virtual escorts, together with 2-way audio and remote camera commands to drive door locks, gates or lights (where available) and ‘Follow Zone’ (Patent Pending).

“After extensive testing, Vivotek was identified as the most appropriate choice to co-exist with Mobotix, allowing RemoteGUARD resellers to target new opportunities and market sectors,” says Suretek’s Glenn Smith.  

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Sun
06
Apr
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Suretek’s New Multicom 4 Plus

Suretek Multicom 4 Plus
Suretek Multicom 4 Plus

Suretek’s Multicom 4 Plus takes alarm panel communications and feeds them onto digital networks, changing the way monitoring companies interact with their customers. 

THERE’S something about the alarm monitoring industry that generates zeal, I think to myself, sitting in Suretek’s Wetherill Park office listening to managing director Glenn Smith talk about the company’s Multicom 4 Plus unit. 

It’s partly the people but more than anything it’s the culture. Alarm monitoring companies are responsible for something. The seriousness of their operations, their sense of ownership of customer protection, bleeds into everything they do, infusing it with fierce meaning. 

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Sat
05
Apr
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Fantastic Four: 4G LTE

4G LTE offers major cellular headroom
4G LTE offers major cellular headroom

4G LTE for our wireless monitoring devices. What’s the big deal? In my mind it’s serious video verification. How come? Because along with its proposed future peak download of 300Gbps for applicable devices, 4G hustles a potential upload of 150 Mbps. That’s plenty. 

NOT getting the 1Gb national broadband we all wanted is disappointing but for alarm monitoring providers, installers and end users, 4G (using 1800MHz and 700MHz bandwidths) is going to offer a panacea. That’s because it will offer strong performance much sooner. 

Current speed tests published by CNET suggest Telstra 4G is 20.7 Mbps (down), 6.2 Mbps (up), 80ms ping; Yes Optus 4G is 18.3 Mbps (down), 8.3 Mbps (up), 84ms ping; while Vodafone AU is 33.9 Mpbs (down), 5.2 Mbps (up), with a 72ms ping. 

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Wed
26
Mar
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Suretek Acquires NT Software

Glenn Smith (l) with Neil Turner
Glenn Smith (l) with Neil Turner

Suretrak Global Pty Ltd (Suretek) has acquired NT Software, including ADSW and its suite of alarm monitoring products, for an undisclosed sum.  

According to Suretek’s CEO Glenn Smith, Suretek will maintain and continue to develop the ADSW product with the assistance of Neil Turner, who will join Suretek and be the primary contact for ADSW monitoring centres. 

“Not only will Neil have access to our existing resources, but we will be adding an extra staff member, with a vast skill-set across IT and telecommunications, dedicated to assisting Neil, and all ADSW monitoring centres,” says Smith. 

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