AS the NBN network rolls out across Australia, Telstra’s existing fixed line networks are being progressively disconnected and this impacts on fire alarms and lift phones, too. 

Many clients have monitored fire alarms and lift emergency phones, which will also cease to operate unless they are migrated to an alternate telecommunications network before the disconnection date for their rollout region. Migration does not happen automatically and it must be managed by integrators and end users.

Monitored fire alarms and lift phones are safety-critical services and there are serious public safety, personal injury and property damage risks if they fail to operate in an emergency situation. It is therefore important that your clients register their services with nbn (nbn.com.au/fireandlift) and make early arrangements for their migration by talking to their fire alarm monitoring and/or lift service provider.

Your clients will also need to register their services on nbn’s Fire and Lift Register (nbn.com.au/fireandlift). The Register helps support the safe migration of monitored fire alarm and lift phone services, and identifies services which may be eligible for deferred disconnection up until 30 June 2017. 

To register your clients will need to provide the monitored fire alarm or lift phone telephone number, details of the building location, and contact details of the person registering. For more information visit www.communications.gov.au/fireandlift, or to register a service visit www.nbn.com.au/fireandlift or call 1800 687 626.

The fire monitoring and lift industries have also jointly developed the Migration of Monitored Fire Alarm and Lift Phone Services Good Practice Guide. This is available for download at https://j.mp/fireandlift ♦