Dave Ward (left), Arad Moghadam, Victoria Galante and Stephanie Yeung, ICT Melbourne.

ICT has expanded operations in Australia, is concluding current distribution arrangements and will go direct to market from April 1, 2020.

ICT’s Melbourne office of operations will now offer sales, project management, technical support, customer service, account management and product dispatch services directly moving forward. Following 6 years of continued growth and reinvestment back into the Australian operation, ICT said it was positioned for an accelerated expansion as a result of this move.

From April 1, all sales orders and enquiries will be managed by ICT Australia directly, with the conclusion of LSC and ISCS’s distribution agreements. ICT is dedicated to making the transition as effortless as possible for current LSC and ISCS customers, thanks to the appointment of key new staff in sales and support.

“Australian integrators have come to expect a high standard of service from ICT and I am happy to announce that with this move to a direct sales model our service will only get better,” said Hayden Burr, CEO of ICT. “Australian integrators continue to shape our product development requirements and we are pleased to see growing support for the Protege range of integrated access control and intruder detection.”

To further recognise the growth in the Australian region, ICT announced its inaugural annual partner event will be held on the 5th of March at the newly refurbished Melbourne office, with all integrators invited (click here for details). ICT is also calling on nominations for the annual excellence awards that seeks to acknowledge and reward the best ICT projects, technicians and advocates from around the country. Nominations can be made here and are open until the 14th of February.