Mater Hospital, Brisbane.

With the outbreak of COVID-19, Mater Health needed to urgently lock down its public entrances and install a solution to help control access into the hospital to protect patients, staff, visitors, and the general community.

With a Johnson Controls Metasys building management system (BMS) already installed on the South Brisbane, Springfield and Redlands sites, including a maintenance service agreement, Mater asked Johnson Controls to integrate an access control solution, consisting of three 2N (Axis Communications) digital video intercoms, in a timeframe of under a week.

Normally the scope of work would require a three to 4-week turnaround, however, Johnson Controls was able to expedite the hospital’s urgent request, promptly attending the site to evaluate the healthcare facility’s requirements.

After reviewing the hospital’s entryways and surrounding environment, the HCS Security Service team in Brisbane ensured the project was delivered swiftly, with assistance from the Johnson Controls installation team who procured the equipment and scheduled the installation. The team was able to troubleshoot by working in close collaboration with Mater’s IT department for network and digital phone integration.

Working long hours, including throughout the night in most cases, Mater had its security solution successfully commissioned and installed within the hospital’s tight timeframes. In total, 8 digital video intercom units were installed and connected to the hospital’s existing server and video handset equipment.

Peter Nomikos, director engineering and maintenance for Mater Health, said it was a pleasure to work with the JCI team.

“JCI was able to rapidly execute a solution to help keep our patients, staff, visitors and the community safe during COVID-19,” Nomikos said. “They were quick to respond to our request and worked extended hours to be able to deliver a solution within our timeframe.”

Mater Health was established in 1911 to support the healthcare needs of the Brisbane community, the hospital now features a 24-hour adult emergency department, intensive and coronary care, day surgery, day oncology and day respite, as well as busy medical, cancer and surgical units.