Victoria’s Emergency Services Telecommunications Authority is seeking a service provider to supply, install and commission an electronic access control system (EACS) and decommission the current system in the process.

ESTA provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for police, fire, ambulance and VICSES. In 2018-19, ESTA answered 2,605,574 calls for assistance, representing a call every 12 seconds or more than 7100 a day. The total number of events dispatched were 2,232,116 an average of more than 6100 each day.

ESTA also manages the provision of advanced, operational communications for Victoria’s emergency services. These operational communications support police, fire, ambulance and VICSES personnel in the field by this year carrying more than 25 million radio calls over the Metropolitan Mobile Radio Service (MMR); supporting more than 12 million data transactions on the Mobile Data Network (MDN); and delivering 1.4 million messages to CFA, VICSES and Ambulance Victoria volunteers and staff via the State-wide Emergency Alerting System (EAS).

This tender closes on December 11 – you can find out more here.