SAFR from RealNetworks has announced the government of South Australia has approved SAFR as an official facial recognition solution to be used in casinos, clubs, and other hospitality venues with gambling machines to enforce gambling bans.

A new state regulation requires all venues with 30 or more gaming machines, one or more of which can accept cash, to have approved facial recognition technology installed in order to identify barred patrons and notify authorized security teams if a barred person attempts to enter the gaming area.

To be approved for use in gaming venues, a facial recognition system must comply with very strict data retention and privacy regulations. SAFR is designed, built, and regularly updated with security in mind and is compliant with the South Australian government’s data regulations. The face biometric signatures created by SAFR cannot be reversed in order to re-create a face image, nor can they be read by other facial recognition systems.

Any personally identifiable information held within the system is protected with the highest standards for data security and encryption — all images and data are encrypted using AES256 at rest or in transit — and customizable data retention settings give users control over data policies. SAFR also offers a local deployment model which ensures that no face data is ever transported over the internet. SAFR is able to prevent unauthorized access to, and use or disclosure of any data collected or stored within the platform.

Approved facial recognition systems must also offer specific capabilities designated by the South Australian government:

* Integration with barred persons database: SAFR has been integrated with the barring database held by the state’s CBS (Consumer and Business Services) agency so that barred person records are always up to date and accurate data is used when monitoring persons entering a gaming area.

* Ability to send real-time alerts: SAFR actions can be programmed to send customized SMS and email notifications to security personnel or other members of the gambling establishment’s staff when a suspected barred person is identified by the system.

* Reporting capabilities: SAFR has been customized to send daily statistics reports regarding the number of persons detected and the number of barred patrons recognized for each gaming venue where SAFR is deployed.

“SAFR offers real-time actionable data from live video feeds so security staff can respond to events in real time,” said Kaitlyn Shin, ANZ head of sales and business development at RealNetworks.

“The ROI for enforcing responsible gaming is clear and compelling for casinos around the world. In North America and the ANZ market, there is a strong focus on loss prevention coupled with a desire to do more without increasing staff.

“Beyond security use cases, competition among casinos for players remains fierce, and facial recognition technology opens the door to operational benefits that can enhance the player experience and keep them coming back.”

“Being able to identify known advantage players or criminals with an automated identification system is an incredibly valuable use of the technology, as persons of interest believe they can get lost in a crowded environment, and without tech like facial recognition, they usually can.”

Key Features For Casino & Gaming Venues:

* Surveillance/watchlist
* Self-extraction
* Age detection – avoid underage gambling and potential fines
* VIP recognition
* Visitor analytics (age, gender, sentiment)
* Mask detection – automatic playing of audio reminder when someone is detected without a mask
* Occupancy count
* Traffic flows
* Queue monitoring.

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