Ducktails at Chaffer's Marina, Wellington, NZ.

To mitigate the risks posed by unauthorised site access, Chaffer’s Marina in Wellington, NZ, installed CCTV across the site and introduced alarmed and monitored gates on each pier. In addition to preventing unauthorised access by the general public, Gallagher’s access control solution provides a reliable method for the marina to manage and report on the activity of contractors on site.

CHAFFER’S Marina is home to some of New Zealand’s most exclusive multi-million-dollar vessels and receives visitors from around the world. With 185 berths across 5 piers, Chaffers Marina’s location amidst public areas presents unique security risks and facilities management challenges. To resolve the issues, the site is utilising Gallagher’s Bluetooth T15 Readers across the site and experiencing a significant increase in efficiency as a result.

“Staff and contractors moving around the site with equipment, or pushing trolleys, don’t have to stop to dig out a key or card to unlock the gate” says Chaffer’s Marina manager, Ken Burt. “Instead, the Bluetooth reader communicates with the mobile phone in our pocket and unlocks it automatically, it just makes life so much easier.”

Likewise, marina users are able to move effortlessly around the site, accessing the piers, office, and the comprehensive amenities building, all via the Bluetooth connection on their mobile device. Gallagher’s mobile technology is having a considerable impact on the administrative side of the business too.

In the past, visiting vessels taking temporary berths would need to be met by a member of the Chaffers Marina team, in order to hand over an access card to provide pier and facility access. Through Gallagher’s Mobile Connect app, Chaffer’s administrative staff can now issue an access credential directly to a visitor’s mobile device before they’ve even arrived at the marina.

Gallagher’s Mobile Connect app also delivers genuine savings for the marina in not having to replace lost or unreturned keys. Gallagher Command Centre Mobile app delivers both time and cost savings by enabling staff to manage alarms, user access, and gate status, remotely via a mobile device.

“When someone calls me after hours about an access issue, I can now manage it from home on my tablet – that’s incredibly efficient for us and delivers a huge saving on call-outs” says Burt. “We’re very excited about this technology – aside from how simple and impressive it is for our visitors, the impact on our administration – particularly having to retrieve or replace unreturned visitor’s cards – it’s huge.”

Chaffer’s Marina faces harsh environmental conditions that put any external hardware to the test. Gallagher’s T15 readers are the ideal choice for outdoor application and were designed specifically to meet the needs of all-weather environments.

“We’d had problems with previous hardware becoming damaged by water, wind, and salt” he explains. “Gallagher’s T15 readers were developed in direct consultation with us and other sites that have difficult conditions. The team at Gallagher really do listen to what we say and incorporate it in their design, and because of that, I have every confidence in the products Gallagher makes.”

To further enhance operational efficiency across their site, Chaffers Marina is currently looking to leverage Gallagher’s mobile and Bluetooth technology to automate and simplify members’ access to power facilities.

“Gallagher’s technology presents some opportunities for us to be really innovative in how we deliver and record access to different facilities on our site, we’re exploring those ideas as we speak,” Burt says.

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