Genetec Unveils New PoS Transaction Finder
Genetec Security Center Transaction Finder is a new Point-of-Sale (POS) integration tool with exception-based reporting capabilities designed to help retailers speed up investigations.
Security Center Transaction Finder correlates POS data with corresponding video, with the ability to bring in additional sources such as analytics as an added feature.
Genetec says it eliminates the need to jump between different platforms, and helps investigators filter through large volumes of transactions to quickly detect suspicious activities that might warrant further investigation.
“Working with a variety of tools and applications to reduce retail loss is a critical aspect of any retail investigator’s job,” explains Rob Borsch, practice leader — retail and banking at Genetec.
“However, the enormous volume of POS transactions to review, combined with the amount of time it takes to manually find the security video associated with potentially fraudulent activity makes this a daunting task. With Transaction Finder, we solve that problem by using a single tool that makes it easy to detect theft trends, identify suspicious transactions and locate video of interest.”
Using the Transaction Finder task in Security Center, investigators enter relevant search criteria like date and time, employee name, SKUs involved in the transaction, void transactions, or whether motion was detected on the customer side of the register. Transaction Finder will scan the POS database for activities that meet the selected criteria along with the associated video and the transaction details.
Using customizable dashboards, investigators can quickly identify suspicious transactions, immediately review the associated video for more context and flag transactions for further investigation.