Features

Clearfix
Sun
06
Apr
JohnA's picture

Suretek’s New Multicom 4 Plus

Suretek Multicom 4 Plus
Suretek Multicom 4 Plus

Suretek’s Multicom 4 Plus takes alarm panel communications and feeds them onto digital networks, changing the way monitoring companies interact with their customers. 

THERE’S something about the alarm monitoring industry that generates zeal, I think to myself, sitting in Suretek’s Wetherill Park office listening to managing director Glenn Smith talk about the company’s Multicom 4 Plus unit. 

It’s partly the people but more than anything it’s the culture. Alarm monitoring companies are responsible for something. The seriousness of their operations, their sense of ownership of customer protection, bleeds into everything they do, infusing it with fierce meaning. 

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Sat
05
Apr
JohnA's picture

Fantastic Four: 4G LTE

4G LTE offers major cellular headroom
4G LTE offers major cellular headroom

4G LTE for our wireless monitoring devices. What’s the big deal? In my mind it’s serious video verification. How come? Because along with its proposed future peak download of 300Gbps for applicable devices, 4G hustles a potential upload of 150 Mbps. That’s plenty. 

NOT getting the 1Gb national broadband we all wanted is disappointing but for alarm monitoring providers, installers and end users, 4G (using 1800MHz and 700MHz bandwidths) is going to offer a panacea. That’s because it will offer strong performance much sooner. 

Current speed tests published by CNET suggest Telstra 4G is 20.7 Mbps (down), 6.2 Mbps (up), 80ms ping; Yes Optus 4G is 18.3 Mbps (down), 8.3 Mbps (up), 84ms ping; while Vodafone AU is 33.9 Mpbs (down), 5.2 Mbps (up), with a 72ms ping. 

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Wed
26
Mar
JohnA's picture

Suretek Acquires NT Software

Glenn Smith (l) with Neil Turner
Glenn Smith (l) with Neil Turner

Suretrak Global Pty Ltd (Suretek) has acquired NT Software, including ADSW and its suite of alarm monitoring products, for an undisclosed sum.  

According to Suretek’s CEO Glenn Smith, Suretek will maintain and continue to develop the ADSW product with the assistance of Neil Turner, who will join Suretek and be the primary contact for ADSW monitoring centres. 

“Not only will Neil have access to our existing resources, but we will be adding an extra staff member, with a vast skill-set across IT and telecommunications, dedicated to assisting Neil, and all ADSW monitoring centres,” says Smith. 

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Wed
19
Feb
JohnA's picture

Hills Group's Gabriel Daher Steps Across To UHS

Gabriel Daher, new GM at UHS
Gabriel Daher, new GM at UHS

 

 

Gabriel Daher, former group general manager at Hills Group, has been made general manager of that company’s UHS security comms business. UHS is a network comms supplier and manufacturer. 

There are a number of ways to view Daher’s repositioning but probably the correct one is that it indicates Hills Group’s senior management realises the company needs to get squarely on the front foot when it comes to alarm and video monitoring technology. The systems of the future will be all about the management and facilitation of comms networks and that demands a backend engineering solution that actually works. 

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Tue
11
Feb
JohnA's picture

Google Global Alarm Monitoring Services?

Addressing new Google Nest
Addressing new Google Nest

Google’s acquisition of Nest Labs suggests big tech sees potential revenue in home automation and security. Though what sort of business model it believes will generate revenue is a little harder to say. 

EVEN after everything we’ve seen going on in the monitoring market over the past 18 months, Google’s $US3.2 billion play for Nest Labs, an automation manufacturer founded in 2010 with a turnover of around $US300 million, seems extravagant. 

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Thu
09
Jan
JohnA's picture

Alarm Monitoring: Wireless, Apps & Automation

Honeywell Tuxedo
Honeywell Tuxedo

CONNECT 2013 brought together installing security contractors from the First Alert Professional (FAP), Commercial Security Systems (CSS) and Honeywell Integrated Security (HIS) networks. What was said there deserves our attention. 

ARGUABLY the global alarm industry’s biggest installer conference hosted 800 attendees who enjoyed educational sessions, including networking. Honeywell’s decision to host 1 conference covering multiple business segments highlighted the fact many industry segments are linked by networks to the same customers with solutions that enhance lifestyles as well as impact a business’ bottom line.   

Scott Harkins, president of Honeywell Security Products for the Americas told the installers if the security industry can change lifestyles, then the entire dynamic of the industry will transform and open to unprecedented growth potential. 

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Thu
31
Oct
JohnA's picture

Australia’s NBN Broadband Project Choked

Cutting the NBN
Cutting the NBN

The Australian Coalition Government’s rapid move to shut down installation of the current National Broadband Network and move to an entirely different model may save money in the short term but it will hamper expansion and uptake of electronic security systems for decades to come.

NO doubt about it, the biggest news in monitoring this month is the new government’s quick action on the plan to cut back the $A45 billion national broadband network currently being rolled out across Australia. I think no matter which side of the political divide you sit, the presence of reliable, high-speed, future-proof NBN infrastructure was an appealing thought to electronic security people. With 1Gpbs download and 400Mpbs upload to each site, it promised fast, secure and dependable comms. If properly installed and maintained, it would have lasted many, many decades. 

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Tue
03
Sep
fvadmin's picture

Bosch Gears Up For National Broadband Network

MANY end users and integrators have expressed concern over the communications implications of the NBN, mainly with regard to devices that utilise tone modulation (DTMF) to transmit data via conventional voice-based copper PSTN technologies, particularly monitored alarm panels.
Voice over IP (VoIP) has become a major technology within the communications space, though its use for DTMF applications is complicated as the nature of compression applied to a call by VoIP products can often disrupt data communication. With many of the telecommunications options being offered by the NBN using VoIP based technology, 
Bosch Security Systems has recognised the need to develop solutions for the market.But just what is the current situation regarding monitored alarms and the NBN? NBN Co has created 3 potential ways that Retail Service Providers (RSPs) can deliver telecommunications to premises connected with the NBN:
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Sun
11
Aug
fvadmin's picture

NBN Will Change The Nature Of Alarm Monitoring

ONE of the key changes the NBN will bring to monitored security solutions is third party components not necessarily designed to handle their newly assigned tasks. The issues are not insurmountable but they’ll need to be considered carefully. 
A key issue is the insertion of hardware between an alarm system and its monitoring station. In the past, alarm panels communicated with receivers using Contact ID DTMF dial tones, after making a direct physical connection. With the NBN things will be different. 
Alarm panels will be connected to NBN Co’s network termination device via one of a pair of ports – UNI-V or UNI-D. If it’s the UNI-V (Voice) that’s used, installers will need to ensure the NTD is optioned with an active UNI-V port, as well as a backup battery that meets or exceeds the ability of the alarm panel to keep paddling without mains power.
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Tue
02
Jul
fvadmin's picture

Emergent Trends in Monitoring Services

SOME of these key rollouts took place at ISC West this year but others are occurring locally and they all paint a picture of an industry of enormous opportunities, and some threats, that’s squarely in the eye of bigger players. Sure, most of this is happening in the U.S. but I think the fact these developments have now become a cascade should be instructive.
Some of the big moves involve integration of multiple security and management systems into virtual, global PSIM. Others involve video monitoring from traditional players. There’s also expansion of home automation including home security, bundled with pay television. 
Whatever the variations in business model, and there are some interesting variations and proto-niches, all involve direct or potential monitoring of domestic and commercial premises, sometimes at extremely low cost. 
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